consumer affairs, Tag

The average home has 10 halogen lights – here’s all you need to know about their greener alternativeFrom the end of this month halogen lightbulbs are to be removed from the market across Europe, with households expected...

Report by MPs and peers says predicted benefits of £11bn scheme to install 53m devices are ‘likely to be slashed even further’

Citizens Advice urges action after small supplier generates record complaints

Decision comes as regulator prepares to impose price cap on energy bills

Renting out properties with bad insulation and heating has been prohibited since April

Watchdog cites concerns over customer service and financial resilience of some companies

Ministers told there is no logical argument against turbines in areas that want them

With the government aiming to clean up the UK’s air quality, wood burners and open fires are likely to come under scrutinyMillions of households with open fires and wood-burning stoves could face curbs on their use after...

Welsh scheme will factor in home’s energy efficiency into lenders’ affordability calculations

We’ve been losing income from our solar panels since it was installed

Howard Hardman suggests dumping the big six to stop the drilling; Austen Lynch says Lancashire’s fracking wells won’t provide much of an energy dividend; Neil Anderson on France’s tidal power station successThe news...

The big firms have raised tariffs to within a pound of the prepayment-meter maximum. What price government promises of savings now?Many of the 5 million vulnerable households who already have their energy bills capped will...

Each month energy suppliers are putting 400,000 smart meters into UK homes. But 1m are needed to hit the 2020 target‘Get smart” urges the website of EDF, one of the UK’s largest utilities firms. It tells customers that...

Startup claims device will automatically switch smart-meter users three times a year and save them £300

Labour says Conservative government should have intervened earlier