consumer rights, Tag

Green Energy Together took £2,000 of Wendy Lewis’s money – but four months and many phone calls later, she’s nowhere near getting what she ordered

For Britain’s 2,000 homes without mains electricity, daily life is difficult but the cost of getting a connection is prohibitive

We paid a deposit for solar panels with Green Energy Together but all we’ve got is scaffolding

We had budgeted for getting the government’s renewable heat incentive but it’s been scrapped

We were told would be able to get £5,000 towards insulation and an air source heat pump

Central systems that serve a whole community are seen as green, but many are old and poorly maintained

The installer told me they couldn’t do the work before the scheme expires and everyone else is fully booked

Vulnerable 94-year-old’s boiler had to be scrapped following work by SSE

Messages appear to be a ruse to get people to sign up to unnecessary services

Consumers are left footing the bill when a much-vaunted new technology goes wrongValerie Cooper has always budgeted carefully in order to pay her utility bills on time...

As the UN warns on climate change, we show moving to a 100% renewable supplier is easy

Renting out properties with bad insulation and heating has been prohibited since April

We’ve been losing income from our solar panels since it was installed

Our buyer’s preferred lender won’t consider them for a mortgage

Our buyer’s preferred lender won’t consider them for a mortgageWe bought a house in 2010 and had solar panels installed on a leasehold basis. We want to sell, but the buyer’s preferred lender won’t lend on properties...